At criekex, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it. We keep things straightforward — no legal jargon, no hidden surprises.
Every page on criekex is served over HTTPS with SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit at all times. We do not transmit sensitive data over unencrypted connections.
criekex does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information stays within the criekex ecosystem and is shared only where strictly necessary to operate the platform.
criekex gives you clear rights over your personal data. You can request access to what we hold, ask us to correct inaccuracies, or request deletion of your account and associated data. Contact support at any time to exercise these rights.
Player data on criekex is stored on secured servers with access controls, regular security audits, and monitoring. We apply the principle of minimum necessary access — only team members who need your data to do their job can access it.
criekex does not store full payment credentials on our servers. bKash, Nagad, and Rocket transactions are processed through certified payment gateways. We only retain the minimum transaction reference data required for account management and dispute resolution.
criekex will only send you promotional communications if you have opted in. You can update your communication preferences at any time from your account settings or by contacting support. Opting out of marketing does not affect your ability to use criekex.
Summary: criekex collects only the data needed to run the platform safely and fairly. We do not sell your data. You have clear rights over everything we hold. If you have questions, contact us at [email protected].
criekex is an online betting and gaming platform operating at criekex.net, serving players primarily in Bangladesh. When this Privacy Policy refers to "criekex", "we", "us", or "our", it means the criekex platform and the team responsible for operating it.
criekex acts as the data controller for the personal information collected through the platform. This means we determine the purposes and means of processing your personal data. If you have any questions about how criekex handles your data, you can reach us directly at [email protected].
This Privacy Policy applies to all users of the criekex platform, including visitors who browse without registering and registered players who use the full range of criekex services. It covers data collected through the criekex website and any criekex mobile application.
criekex collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party sources such as payment providers. Here is a breakdown of what we collect and why:
| Data Type | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID | Age verification, KYC compliance, account security |
| Contact Data | Mobile number, email address | Account communication, support, security alerts |
| Financial Data | bKash/Nagad number, transaction references | Processing deposits and withdrawals, fraud prevention |
| Usage Data | Pages visited, bets placed, games played, session duration | Platform improvement, responsible gaming monitoring |
| Technical Data | IP address, browser type, device type, OS | Security, fraud detection, platform optimisation |
| Preference Data | Favourite games, notification settings, language | Personalising your criekex experience |
criekex does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by responsible gaming obligations — for example, if you voluntarily disclose a gambling-related concern to our support team.
criekex uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with why it was originally collected.
criekex never uses your data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.
criekex processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
criekex does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary:
All third parties who receive data from criekex are required to handle it securely and in accordance with applicable data protection laws. criekex does not permit third parties to use your data for their own marketing purposes.
criekex uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how criekex works for you. For essential cookies, no opt-out is available as they are necessary for the service to function.
criekex retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specific retention periods include:
When data is no longer required, criekex deletes or anonymises it securely. We do not retain personal data longer than necessary.
Note: Even after you close your criekex account, some data must be retained by law. We cannot delete records that we are legally required to keep.
As a criekex player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
You can request a copy of all personal data criekex holds about you. We will provide this in a clear, readable format within 30 days of your request.
If any data criekex holds about you is inaccurate or incomplete, you have the right to ask us to correct it. We will update your records promptly.
You can request deletion of your personal data where criekex no longer has a legal or legitimate reason to hold it. Some data must be retained by law and cannot be deleted on request.
You can ask criekex to pause processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Where criekex processes your data based on consent or contract, you can request a machine-readable copy of your data to transfer to another service.
Where criekex relies on your consent to process data — such as for marketing — you can withdraw that consent at any time without affecting your account or access to the platform.
criekex is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use criekex or provide any personal information to us.
If criekex becomes aware that a minor has registered an account or provided personal data, we will close the account immediately, void any associated transactions, and delete the data as quickly as legally permissible.
If you believe a minor has accessed criekex, please contact us immediately at [email protected] so we can take action.
criekex takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.
While criekex takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role — keep your password strong and do not share your login details with anyone.
criekex may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.
For significant changes that materially affect how we use your data, criekex will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how criekex protects your privacy.
Your continued use of criekex after any update to this Privacy Policy constitutes your acknowledgement of the revised version. If you do not agree with the updated policy, you should stop using criekex and contact us to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or how criekex handles your personal data, please get in touch with our team. We are available 24 hours a day, seven days a week.
For data access, correction, or deletion requests, please email us with the subject line "Data Request" and include your registered mobile number so we can locate your account. We aim to respond to all data-related requests within 30 days.
For general questions about your criekex account, our support team typically responds via live chat within 15 minutes and via email within 24 hours.